If you need to cancel or reschedule your pre-test genetic counseling appointment, you can do so directly from your patient dashboard.
How to cancel or reschedule
- Sign in to your patient dashboard using the email address you used for your submission. We’ll send you a one-time passcode to log in securely.
- From the left-hand menu, select Appointment.
- You’ll see your upcoming appointment details, including the date, time, and whether it’s a video or phone call.
- To change your appointment time, select Change appointment time. To cancel, select Cancel appointment.
If you run into any trouble, reach out to our support team at hello@probablygenetic.com and we’ll be happy to help.