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Recent activity by Customer Support-
Does Probably Genetic give me access to my raw data?
During sequencing and analysis, a VCF file is generated. You can access your raw data by signing in to your patient dashboard.Once signed in, navigate to Results, then select Download Raw Data.Impo...
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What does it mean that Probably Genetic's test is Clinical-Grade?
Probably Genetic is partnered with a sequencing lab that has both CLIA certification and a CAP accreditation, which hold it to the highest regulatory standards and accountability for quality assura...
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Will Probably Genetic provide me with updates as new genetic conditions are found?
If you consent, Probably Genetic will contact you to periodically re-analyze your data and provide you with updates in case your results change. On average, researchers discover five new rare disea...
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What is a patient initiated, physician ordered test?
Although you request a test from our website for either yourself or on behalf of your child, all Probably Genetic tests are ordered by a physician with an independent clinician network (PWNHealth)....
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Does the test have limitations?
This test aims to detect all clinically relevant variants within the genes analyzed related to the indication for testing. The majority of these genes are assessed for variants within all regions o...
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What are some of the most common concerns that parents have before testing their children and how does Probably Genetic address them?
Three of the most common concerns that parents have before getting their children tested are the cost of the test, the risk or pain associated with the test, and a fear of the results. We wrote a b...
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Are there any risks in taking the Probably Genetic Complete test?
Physical Risks: Generally, genetic tests have little physical risk. Saliva, blood and cheek swab tests have almost no risk. Genetic testing can have emotional, social and financial risks. It is str...
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Should I make medical decisions based on my test results?
You should not make medical decisions based on your test results without the advice of your physician as the test result does not provide a diagnosis.The test results may contain important informat...
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What is the difference between a dominant and recessive genetic variant?
Genetic variants are most often either dominant or recessive. In the dominant case, only one copy of a non-functioning gene will need to be inherited by a person for them to have a genetic conditio...
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What are genes and what is their function?
Within chromosomes, DNA is arranged into genes, sections of DNA that span in length from a few hundred letters or bases to more than 2 million. Like chromosomes, each person has two copies of most ...