When Will I Receive My Results?
Typical turnaround: 4-6 weeks
Once your sample is received and processed by the laboratory, results are typically available within 4 to 6 weeks. This timeline may vary slightly depending on your specific test.
Note: during periods of high volume at the lab, results may take longer than this typical window.
How your results reach you
Once your results are ready, you’ll be able to view them by logging into your Probably Genetic patient portal at probablygenetic.com. Please allow a few days after the lab completes your results for them to appear in your portal, they may not be visible immediately.
Haven’t received your results after 6 weeks?
If it has been more than 6 weeks since you returned your sample and your results are not yet showing in your portal, please reach out to our support team and include:
- Your full name
- The email address associated with your Probably Genetic account
- The date you returned your sample to the lab
We’ll look into the status of your results and follow up with you as soon as we can.